What’s included
Custom AI Chatbots
A custom AI chatbot is a purpose-built conversational agent trained on your products, policies and sales flow — not a template widget with your logo on it. DigiSutra designs the conversation, builds on Claude or GPT APIs, connects your CRM and WhatsApp, and tests against real customer queries before launch. Startups and SMBs across India use these bots to qualify leads and answer buyers round the clock. You get full prompt documentation, admin controls and no vendor lock-in.
- Conversation design + intent mapping
- Claude/GPT build with guardrails
- CRM & WhatsApp integrations
- Prompt docs + admin controls
RAG Knowledge Assistants
PopularRAG knowledge assistants let AI answer questions from your own documents — manuals, SOPs, product sheets, past tickets — instead of guessing from the open internet. We chunk and index your content in a vector database, wire retrieval into Claude or GPT, and add source citations so every answer is traceable. Ideal for support teams, HR policies and internal wikis. Hallucination testing and an update pipeline for new documents come with every build.
- Vector database + document indexing
- Source-cited, traceable answers
- Works on PDFs, wikis and tickets
- Update pipeline for new content
AI API Integrations
AI API integration connects Claude, GPT or Gemini directly into the tools you already run — CRM, helpdesk, spreadsheets, internal portals — so AI works where your team works. Our Noida-based developers handle authentication, rate limits, cost controls and fallbacks, then document everything for your team. Common builds include auto-drafted email replies, ticket summarization and lead scoring inside Zoho or HubSpot. You keep your own API keys and own the code outright.
- Claude/GPT/Gemini wired into your stack
- Cost controls, caching and fallbacks
- Zoho, HubSpot and helpdesk hooks
- Your keys, your code, documented
Process Automation Models
Process automation models hand repetitive decisions to AI — invoice categorization, document data extraction, lead routing, approval triage — so your team stops doing work software can do. We map the workflow first, build around Claude or GPT with human review on low-confidence cases, and connect everything to your existing systems via API or n8n. SMBs across India typically automate a first process within a month, then expand. Accuracy is benchmarked before anything touches live data.
- Workflow mapping before any build
- Human review on low-confidence cases
- n8n / API hookups to your systems
- Accuracy benchmarked pre-launch
AI Dashboards & Insights
An AI dashboard turns raw business data into plain-language answers — ask why leads dropped last week and get an explanation, not just a chart. We connect your sales, marketing and operations data, layer Claude on top for summaries and anomaly detection, and deliver a view your team reads in minutes each morning. Weekly AI-written digests and Slack or WhatsApp alerts come standard, so insights reach you without opening a report. No analyst required.
- Plain-language answers from your data
- Anomaly alerts to Slack/WhatsApp
- Weekly AI-written digest emails
- Sales, ads and ops data in one view
Fine-tuned Workflows
Fine-tuned workflows are prompt chains and pipelines engineered for your specific domain — legal drafting, medical intake, real-estate listings, anything generic AI gets wrong. We test prompts against your real examples, version them, and build evaluation sets so output quality is measured, not assumed. The result is AI that follows your tone, format and compliance rules on the first try. Every workflow ships with documentation your team can maintain and extend without us.
- Prompt engineering on real examples
- Evaluation sets that measure quality
- Versioned prompts, no regressions
- Docs your team can maintain solo